Terms of Service
Last updated: April 2026
Welcome to CanCastor.com. These CanCastor Terms of Service govern your access and use of our website and services, establishing a binding agreement between you and Vrinda Inc., operating as CanCastor. As a premium chemical wholesale supplier specializing in bulk castor oil, its derivatives, glycerol esters, surfactants, and industrial additives, we are committed to upholding transparency and trust. Please read these terms carefully before engaging with our global platform for certified chemicals. Your continued use signifies your unequivocal acceptance of these terms.
1. Acceptance of Terms
By accessing, browsing, or utilizing any aspect of the CanCastor website and its associated services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you are explicitly prohibited from using our Service. These terms apply to all visitors, users, and others who access or use the Service, facilitating a clear framework for our B2B commercial use transactions.
2. Products and Services
CanCastor provides a comprehensive range of bulk castor oil and its related chemical derivatives, including various glycerol esters, advanced surfactants, and essential industrial additives. Our product portfolio caters to diverse applications, from pharmaceutical grade ingredients and food-grade components to high-performance industrial lubricants and effective emulsifiers. We pride ourselves on our quality assurance and robust global supply chain, ensuring the delivery of certified chemicals that meet stringent industry standards. While we strive for accuracy, all product descriptions, specifications, and pricing are subject to change without prior notice. We reserve the right to modify, discontinue, or update any product at any time. For detailed information on our offerings, please explore our product catalog.
3. Ordering and Payment
All orders placed through CanCastor are subject to acceptance by us. As a wholesale chemical supplier, we primarily facilitate B2B transactions, with minimum order quantities applicable to certain products to ensure efficiency within our global supply chain. Pricing is provided on a per-quote basis and may vary depending on volume, market conditions, and specific product requirements. Payment terms will be specified in individual sales agreements or invoices. Failure to adhere to payment terms may result in order cancellation or delayed delivery.
4. Shipping and Delivery
CanCastor employs rigorous quality assurance protocols for packaging and dispatch to ensure our certified chemicals reach you in optimal condition. Shipping methods, costs, and estimated delivery times will be detailed during the quoting and ordering process. While we endeavor to meet all delivery schedules, CanCastor is not liable for delays arising from customs, logistics issues, force majeure events, or other unforeseen circumstances beyond our reasonable control. Risk of loss and title for products purchased from CanCastor pass to you upon our delivery to the carrier.
5. Intellectual Property
The content, features, and functionality of the CanCastor website, including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof, are owned by Vrinda Inc., its licensors, or other providers of such material. These are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service strictly in accordance with these Terms of Service.
6. Disclaimers and Limitation of Liability
CanCastor provides its premium chemicals on an "as is" and "as available" basis without any warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We guarantee certified chemicals but do not warrant that product descriptions or other content are entirely accurate, complete, reliable, current, or error-free. It is the user's responsibility to ensure the suitability of our bulk castor oil and chemical derivatives for their specific applications, adhering to all relevant safety and regulatory guidelines. CanCastor, its directors, employees, partners, agents, suppliers, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of, or inability to access or use the Service.
7. Indemnification
You agree to defend, indemnify, and hold harmless CanCastor, Vrinda Inc., and its licensees and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, or b) a breach of these Terms. This includes claims related to the handling or application of our industrial additives, surfactants, or glycerol esters once they have left our global supply chain.
8. Governing Law
These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
9. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these CanCastor Terms of Service at any time. Should a revision be material, we will endeavor to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.
10. Contact Us
Should you have any questions about these Terms of Service, require clarification on our bulk chemical supplier policies, or wish to discuss specific product applications for our castor oil wholesale products, please do not hesitate to contact us.
For any inquiries, please reach out directly via our website or through the contact details provided. We are here to ensure clarity and support for all our partners. Ready to explore a partnership or discuss your requirements for premium chemical solutions? Request a custom quote today to begin.